To reserve a car with IrmelinCars, simply visit our website, choose your desired car and rental dates, and fill in the required details. Once submitted, you’ll receive a booking confirmation via email.
Yes, you can modify or cancel your booking up to 24 hours before your pickup time. Log in to your account or contact our customer support to make changes.
You’ll need a valid driver’s license, a government-issued ID or passport, and a credit/debit card in your name. International renters may also need an International Driving Permit (IDP).
Yes, the minimum age to rent a car is 21 years. Drivers under 25 may be subject to a young driver surcharge, depending on the vehicle class.
In most cases, a credit card is required for security deposit purposes. Some locations may accept debit cards with additional documentation. Contact our team for specific options in your area.
Yes, same-day bookings are available depending on car availability. It’s best to call ahead or check our website for real-time availability.
Absolutely. Once your booking is confirmed, a detailed confirmation email will be sent to your registered email address with all necessary information about your rental.
We offer a wide range of vehicles including compact cars, sedans, SUVs, 4x4s, luxury cars, vans, and more — suitable for personal, business, or travel needs.
Yes, we provide both automatic and manual transmission vehicles. You can select your preferred option when booking or requesting a vehicle.
Absolutely! We have a selection of premium and SUV models ideal for weddings, events, VIP transport, and executive travel.
Most of our vehicles come with air conditioning as standard. GPS and other features may vary by model, so please check availability when booking.
Yes, we offer several fuel-efficient vehicle options for both rentals and purchases. Let us know your preference and we’ll match you with the right car.
Yes, all vehicles in our fleet are regularly cleaned, serviced, and inspected to ensure your comfort and safety.
To rent a car, you must be at least 21 years old. For buying a vehicle, age requirements depend on local laws but generally require you to be 18 or older.
You need a valid driver’s license, government-issued ID or passport, and a credit or debit card in your name. International renters may require an International Driving Permit (IDP).
For purchasing, you’ll need a valid ID, proof of address, and payment method details. Additional paperwork varies based on local vehicle registration laws.
Yes, additional drivers can be added to your rental agreement if they meet age and license requirements.
Some rentals include unlimited mileage; others have daily limits. Check your rental contract for specific details.
Cars must be returned with the same fuel level as at pickup to avoid extra charges.
Early returns are usually accepted without penalty. Late returns may incur additional fees; please notify us in advance.
Rental cancellations can usually be made up to 24 hours before pickup for a full refund. Car purchases depend on the sales agreement; please check terms before buying.
Basic insurance coverage is included with all rentals to protect you and the vehicle. For purchases, insurance is typically arranged separately by the buyer.
Our basic insurance covers third-party liability, theft protection, and collision damage waiver (CDW), reducing your financial responsibility in case of damage.
Yes, you can purchase additional coverage options like personal accident insurance, zero-deductible coverage, and roadside assistance for added peace of mind.
Immediately contact our support team and local authorities if necessary. Report the incident and follow instructions for filing a claim.
Yes, 24/7 roadside assistance is available with all rentals to help with breakdowns, flat tires, or lockouts.
In many cases, your personal auto insurance or credit card benefits may cover rental cars. Check your policy details and inform us before renting.
Coverage for tires, windshields, and other specific parts varies by insurance plan. Please confirm with us or your insurance provider for details.
We accept major credit and debit cards, bank transfers, and some digital payment options. Payment details are confirmed during booking.
For rentals, a refundable security deposit is required at pickup. For purchases, the deposit amount varies depending on the vehicle and payment terms.
No, we are transparent about all fees including taxes, insurance, and service charges. Any extra costs will be clearly explained before you finalize your booking or purchase.
Installment plans depend on the specific vehicle and financing options available. Please contact our sales team to discuss payment plans.
Rental payments are usually made upfront or at vehicle pickup. For purchases, full payment is typically required before delivery or registration.
Yes, we offer special rates for long-term rentals and loyal customers. Contact us to learn about current promotions.
Cancellations made at least 24 hours before rental start time usually qualify for a full refund. Refunds for purchases depend on the sales agreement.
We offer multiple convenient locations across the city for both pick-up and drop-off. Specific locations will be confirmed during booking.
Yes, one-way rentals are available for an additional fee. Please notify us in advance to arrange this service.
Standard pick-up and drop-off times are between 8 AM and 8 PM. Outside these hours can be arranged upon request.
Yes, we provide airport pick-up and drop-off for a smooth start and end to your rental experience. Advance booking is recommended.
Please contact us as soon as possible. Late returns may incur additional charges based on the delay duration.
Early drop-offs are generally accepted without extra charge, but please inform us ahead of time to avoid any confusion.
Yes, with prior approval, another authorized driver can return the vehicle. Ensure they have the necessary documentation.
You can reach our customer support team via phone, email, or live chat on our website. We’re available 24/7 to assist you.
Contact our emergency hotline immediately. We provide 24/7 roadside assistance to help with breakdowns, flat tires, or other issues.
Yes, all rentals include complimentary 24/7 roadside assistance for your peace of mind during the rental period.
Notify our support team right away. We will guide you on the next steps, which may include sending a replacement key or arranging vehicle pickup.
Our team is trained to respond promptly. In most cases, assistance arrives within an hour depending on your location.
Absolutely. Report the accident to us immediately. We will assist with the necessary procedures including towing and insurance claims.
Our customer service operates 24/7, so you can always get help whenever you need it.
Whether you're looking to rent, buy, or request a custom vehicle, IrmelinCars is here to serve you with quality, reliability, and trust. We connect you with verified dealers, thoroughly inspected vehicles, and excellent customer service—every step of the journey.